All of our sites are Patient-Centered Primary Care Home Accredited
Our primary care providers and team of health care professionals will treat you with a personal touch at our clinics in Corvallis, Monroe, Alsea, Lebanon, and Sweet Home.
As our patient, your complete health is our goal.
Our patient-centered teams are dedicated to providing you with excellent, affordable care.
2017 Accreditation Success!
Four of our clinics: Benton, Lincoln, Monroe, and East Linn are recognized by the Oregon Health Authority (OHA) as Five Star Status clinics. This is the highest recognition a clinic can obtain.
Our newest clinics in Sweet Home and Alsea continue to be ranked as Tier 3 clinics.
What is Patient-Centered Care?
Patient-Centered Care is tailored to each patient’s unique needs and preferences. It is a goal for high-quality health care because it increases quality, improves health outcomes, and reduces costs.
We recognize that all patients have unique needs. When we tailor services for you, we consider your primary language, generational issues or attitudes, and other preferences, to create a plan that meets your individual needs. Our health care professionals take a personal interest in helping you achieve a healthy life in an encouraging and nurturing environment.
“It’s about patient-focused care and a team-based approach to care to ensure patients get the care they need when they want it, how they want it, and in a language and manner they understand.”
‑ Community Health Center Board Member
What is a Patient-Centered Primary Care Home?
The term ‘primary care home’ describes the feeling of knowing who to ask when you have questions about your health, and where to go when you have health needs. When you join our Health Center family, you have a team of professionals who care.
Your Patient-Centered Primary Care Home will…
- Better coordinate your care to help get you the services you need, when you need them
- Listen to your concerns and answer your questions
- Offer after-hours help and alternatives to the emergency room
- Help you plan an active role in your health
Standards for Patient-Centered Care
Accessible: Care is available when patients need it.
Accountable: Clinics take responsibility for their community and provide quality care.
Comprehensive: Patients get the care, information and services they need to stay healthy.
Continuous: Providers know their patients and work with them to improve their health over time.
Coordinated: Clinics help patients navigate the health care system to get the care they need in a safe and timely way.
Patient & Family Centered: Patients and families are the most important part of health care. Care draws on a patient’s strengths to set goals, and communication is culturally competent and understandable for all.
To learn more about Patient-Centered Primary Care Homes (PCPCH) visit the Oregon Health Authority webpage.